How does Rapid BuyBack work?

1. Start by finding your product and get an instant quote. (You can simply type the name of your item in the search box at the bottom of search bar.) Once you see phone model pops up on list then choose your model from that list.

2. Once you’ve found your item, let us know what condition it the condition of your phone by answering a few questions.

3. Final step is to Accept the offer and Print out your pre-paid shipping label, affix it to the box you’ll be using, and carefully pack and mail your device to us.

4. Get paid! Once we get that phone,after inspection, we will mail you a Check or deposit the money into your PayPal account. The choice is yours!

Who pays for the shipping?

Rapid BuyBack pays for the shipping.

Does participating in Rapid BuyBack cost me anything?

No, Rapid BuyBack is completely free! Nothing comes out of your pocket. We pay for all shipping and postage. Just send us your used cell phones and electronics free of charge, and we’ll send you the cash.

What happens to my items after I send them in to Rapid Buy Back?

We take your new,used and boken cell phones, tablets, and wearables and makes sure that they are given a second life.All items go to Special R2 Certified location and Items that are beyond repair will be recycled per ISO 14001 and R2 Certifications rules & regulations.

Should I worry about the personal data on the cell phones?

It is recommended to wipe your data before sending us.But Rapid BuyBack  will remove and destroy any personal data from the devices we receive. We will do a factory reset of all cell phones which removes things like contacts, pictures, etc. and we will destroy the data on memory cards using software that follows the R2 certification  guidelines.All the sim cards will be shredded.

What Kind of Electronics do we accept?

We accept many many phone models (new,used,working or broken)  listed on our home page such as IPhones, Smartphones, iPads, Tablets,  iPods, and Wearables etc.

I have a company or organization that wants to recycle large quantities of used electronics, will you take these items in bulk?

Yes, please contact us at
We also handles Corporate Solutions.Any quantity is accepted. If you have an order of 10+ give us a shout we offer competitive prices for buying phones in bulk.

What are the payment options for a bulk sale?

Bulk exchanges are paid by check. Additional payment options may be available . Please contact your bulk sales specialist for details.

How does the condition of my device affect quotes?

Our quotes reflect condition of the device and we have automated price set up for phones with different conditions. It is important that you answer these questions accurately to ensure quote adjustments are avoided once we receive and examination your device.

How long is the quote guarantee?

Quotes from are good as long as we receive your item(s) within 30 days of the day once you create a quote. After 30 days if you quote expired because you didn’t send the product to us then you can start again with different quote.

What happens after I send in my product?

Once we receive your product our trained technicians will complete a functional inspection on your device within two (2) business days.

How long does it take to get payment?

We issue payment right after  inspection of your device.Checks will be mailed via USPS from 2-5 business days of the device being inspection complete. Paypal deposit will be made within two (2) business days of the device being inspection complete.

How about my phone doesn’t power on or it has water damage is it still worth sending?

Definitely YES, especially if it is a higher-end or NEWER MODELS phone, it still may be worth something. And if it isn’t, we’ll let you know and offer to recycle it properly.

Can I track my package while on it's way to Rapid Buyback?

We always provide tracking# which is associated to the label we send you.So you can enter the carrier tracking number on their web sites.

Do I need to remove the SIM card from my phone or iPad?

We strongly recommend that you remove the SIM card from your phone oe ipad before sending it to us. Normally sim cards stores information.And also by removing your SIM card, you protect your private service-subscriber key and free your phone to be resold on the second-hand market. 
But for some reason if we find sim card in your device we are required to destroy them in an effort to protect your privacy and to follow our data destruction policy.

How to prepare my device to ship to Rapid buyback?

To ensure the fastest possible processing and payment for your device, please review the checklist.
You must:

     1. If you chose an “unlocked” phone, make sure to complete the unlocking process through your carrier.

     2. Deactivate Service

     3. If your device has cellular service, remove SIM card or deactivate through your carrier and pay the balance of your bill.

     4. Turn Off Device Tracking (i.e. Find My iPhone, Samsung Reactivation Lock) and remove password.

This can restrict the device to your account and prevent us from inspecting it.  For Apple device, turn it off in the iCloud settings menu.

For Samsung phones, check the Security Settings.

We recommend:

Save Your Data.
Backup your photos and files.  If your device has an SD card, remove it.  We will remove all personal data from the device.

How to deactivate "Find My iPhone" before shipping to Rapid BuyBack.

Find My iPhone is a feature for iPhone, iPad, and iPod Touch that can help locate your device if lost, but can also block activation by a new owner.  Because of this,Gazelle can not offer full trade-in value for devices with Find My iPhone enabled.  To ensure a fast and hassle-free process, please make sure to turn off Find My iPhone before sending it to Gazelle.

How to turn off Find My iPhone?

  1. Locate and tap the “Settings” icon on your device’s home screen.



  2. Tap “iCloud” in the Settings menu.



  3. If Find My iPhone is ON, tap the slider to turn it OFF.

       If you are prompted to for a password, enter your iCloud password and tap “Turn Off” to confirm.